How do I know if my current insurance provider covers surgery with Mobi-C® Cervical Disc?

Use the interactive map on this page to find which insurance providers cover one- and two-level Mobi-C Cervical Disc surgery in your area. In some states, Medicare will cover Mobi-C one and two-level replacement. You can also find this information on the interactive map. Or click here to view the national List of Carriers.

You may also contact us at Mobi-C@mcra.com for the most up-to-date coverage information.

How do I get started?

You can find out if you are an appropriate candidate for cervical disc replacement by taking this survey. A MCRA specialist from the Mobi-C Reimbursement Hotline can support you through the insurance coverage process. Please contact us at 877-331-0062 or at Mobi-C@mcra.com

How can ZimVie support me?

As a potential candidate for cervical disc replacement, ZimVie offers the Mobi-C Reimbursement Services Program. This service is intended to help establish coverage with commercial insurers who are not currently covering Mobi-C for one or two levels. Contact the ZimVie Mobi-C reimbursement hotline 877-331-0062 and Mobi-C@mcra.com for assistance.

I've been denied coverage by my current insurance provider, what do I do next?

One way we can help you obtain coverage is to support your appeal of a denial via processes that are established by your insurance company. Contact the ZimVie Mobi-C reimbursement hotline 877-331-0062 and Mobi-C@mcra.com for assistance with your appeal.

How long does the process usually take?

It is important to know that the appeals process can take one to three months to complete. We will push the timeline as much as we can, of course, and you are free to opt out of the process at any point along the way.

How do I find a trained surgeon in my area?

Only trained surgeons that are actively implanting Mobi-C are listed on the surgeon finder at www.cervicaldisc.com/surgeon-locator. The FDA requires surgeons to complete training before implanting Mobi-C. The training includes detailed lectures on product design, surgical technique, and Mobi-C study data. Training also includes hands-on experience with the instruments and implants, which for many surgeons was conducted in a bioskills lab.

The surgeon finder is a free service, helping patients to find qualified surgeons. Since surgeons must choose to be included in the surgeon finder, the surgeon finder list on www.cervicaldisc.com may not represent the complete list of all trained Mobi-C surgeons. You should inquire directly with your surgeon about their Mobi-C training status and surgical experience.

Disclaimer The coding and reimbursement information and data provided by ZimVie is presented for informational purposes only and is accurate as of its date of publication. Healthcare providers are responsible for all decisions related to documenting, coding, reporting/billing, and pre-authorizing procedures. It is the healthcare provider’s responsibility to report only the codes which accurately describe the products and services furnished to individual patients. Reimbursement is dynamic; laws and regulations related to reimbursement change frequently. For these reasons, healthcare providers are advised to contact Medicare or any other specific payer if they have any questions regarding coding, coverage, or payment for items or services. If Providers have questions regarding coding they should refer to the current HCPCS and/or CPT® manual or contact the appropriate Medical Society or the American Medical Association (AMA). ZimVie makes no representation or warranty regarding this information, its completeness or accuracy and bears no responsibility for the results or consequences of the use of this information. (CPT® codes and descriptors are copyrighted by the AMA.)

While insurance coverage is growing steadily, newer technologies like the Mobi-C artificial cervical disc can present challenges for obtaining reimbursement until coverage is established by all of the commercial insurers.

Reimbursement Hotline
Access-To-Care Program

Available: Monday - Friday 8AM - 5PM Eastern
Toll-Free: 877-331-0062
Email: Mobi-C@mcra.com

How do I know if my current insurance provider covers surgery with Mobi-C Cervical Disc?

Use the interactive map on this page to find which insurance providers cover one- and two-level Mobi-C Cervical Disc surgery in your area. Or click here to view the national List of Carriers. You may also contact us at reimbursement@zimmerbiomet.com for the most up-to-date coverage information.

I've been denied coverage by my current insurance provider, what do I do next?

One way we can help you obtain coverage is to support your appeal of a denial via processes that are established by your insurance company.

How can Zimmer Biomet support me?

As a potential candidate for cervical disc replacement, Zimmer Biomet offers an Access-To-Care program. This service is intended to help establish coverage with commercial insurers who are not currently covering Mobi-C for one or two levels.

How do I get started?

If you are identified as an appropriate candidate for cervical disc replacement, Zimmer Biomet specialists will support you through the process. Please contact us at 1-866-946-0444 or at reimbursement@zimmerbiomet.com. 

How long does the process usually take?

It is important to know that the appeals process can take one to three months to complete. We will push the timeline as much as we can, of course, and you are free to opt out of the process at any point along the way.

How do I find a trained surgeon in my area?

Only trained surgeons that are actively implanting Mobi-C are listed on the surgeon finder at www.cervicaldisc.com/surgeon-locator. The FDA requires surgeons to complete training before implanting Mobi-C.  The training includes detailed lectures on product design, surgical technique, and Mobi-C study data. Training also includes hands-on experience with the instruments and implants, which for many surgeons was conducted in a bioskills lab.

The surgeon finder is a free service, helping patients to find qualified surgeons. Since surgeons must choose to be included in the surgeon finder, the surgeon finder list on www.cervicaldisc.com may not represent the complete list of all trained Mobi-C surgeons. You should inquire directly with your surgeon about their Mobi-C training status and surgical experience.