Home / Frequently Asked Questions
As coverage varies state-to-state and payer-to-payer, we recommend that you direct questions regarding insurance coverage to the billing department of your surgeon's or hospital's office. Additionally, directly contacting your insurance company and/or your Human Resources department is another way to better understand your policy.
ZimVie provides reimbursement support through our Reimbursement Hotline. For more information, visit the Insurance Coverage page or contact a Reimbursement Specialist toll-free at 877-331-0062 (Monday - Friday 8AM - 5PM Eastern) or email Mobi-C@mcra.com.
ZimVie is dedicated to expanding patient access to Mobi-C. The appeals process allows health plans to review denials in accordance with their medical policies and clinical guidelines. We encourage you to review your case with our Reimbursement Specialists at 877-331-0062 or email Mobi-C@mcra.com in order to determine if ZimVie can help you with your appeals process.
Ask your doctor to describe how you will feel and what you will need to do to recover from cervical disc replacement surgery. Anterior cervical spine surgery is a major surgery. Getting better will take time. How fast you get better depends on your age, your general health, and the reason for the surgery. Your doctor may recommend exercise with the help of a physical therapist. As with any surgery, it is extremely important to follow your doctor’s direction after surgery. Here are some examples of directions to follow after surgery. Your doctor’s directions may be different.
Ask your doctor to describe how you will feel after surgery. Some pain and discomfort is normal. The problems you had before surgery may not lessen right away. Talk to your doctor about when to call with problems after surgery. If you have any of these problems at any point after surgery, call your doctor.
Over 150,000 Mobi-C Discs have been implanted in 25 countries since 2004.
The Mobi-C has three parts: two metal plates and a medical grade polyethylene insert in the middle.
Yes, under certain conditions a patient with a Mobi-C can be safely scanned in an MRI system. For more information on the scan conditions, please refer your health care professional to the MRI safety information in the Mobi-C Instructions for Use.
The Mobi-C Cervical Disc should not be implanted in patients with known allergy to sensitivity to the implant materials (cobalt, chromium, molybdenum, titanium, hydroxyapatite, or polyethylene). Cobalt chrome alloy, in general, may contain trace amounts of nickel – up to 1.0% by mass.
Only trained surgeons that are actively implanting Mobi-C are listed on the surgeon finder at www.cervicaldisc.com/surgeon-locator. The FDA requires surgeons to complete training before implanting Mobi-C. The training includes detailed lectures on product design, surgical technique, and Mobi-C study data. Training also includes hands-on experience with the instruments and implants, which for many surgeons was conducted in a bioskills lab.
The surgeon finder is a free service, helping patients to find qualified surgeons. Since surgeons must choose to be included in the surgeon finder, the surgeon finder list on www.cervicaldisc.com/surgeon-locator may not represent the complete list of all trained Mobi-C surgeons. You should inquire directly with your surgeon about their Mobi-C training status and surgical experience.
ZimVie is dedicated to expanding patient access to Mobi-C. The appeals process allows health plans to review denials in accordance with their medical policies and clinical guidelines. We encourage you to review your case with our Reimbursement Specialists at 1-866-946-0444 or email reimbursement@ZimVie.com in order to determine if ZimVie can help you with your appeals process.
Every surgeon on the locater has attended a Mobi-C training, which includes detailed lectures on product design, surgical technique, and Mobi-C study data. Training also includes hands-on practice with the instruments, which for many surgeons was conducted in a bioskills lab.
Patients should ask their surgeon about their Mobi-C surgical experience.
Talk to your doctor to see if Mobi-C is a viable option in treating your symptoms. The Mobi-C Cervical Disc:
If you have any of the following, you should NOT have surgery with Mobi-C:
Please see the “Am I a Candidate” section of CervicalDisc.com to see if you qualify.
Patients with prior cervical fusion at any level were not studied in the Mobi-C clinical trial. The Instructions for Use approved by the FDA include prior cervical surgery as a precaution. Please consult with your surgeon about the use of Mobi-C in this situation.
No. Mobi-C is only indicated for use in the cervical spine at one or two adjacent levels for levels C3-C7.
Mobi-C is only indicated for use in the cervical spine at one or two adjacent levels for levels C3-C7.
No, Mobi-C is not considered experimental. In 2013, Mobi-C was approved for use in the U.S. by the Food and Drug Administration (FDA). Mobi-C has been successfully used in hundreds of U.S. hospitals and in thousands of U.S. patients to date, and over 70,000 global implantations.
To gain approval, Mobi-C underwent a rigorous prospective, randomized, multi-center clinical study. You can find Mobi-C’s letters of approval on the FDA’s website, at the following links:
Before being implanted in people, Mobi-C was tested in a lab. One industry standard test looked at implant wear. The wear test measured Mobi-C’s medical grade polyethylene insert for changes to size and weight after movement. To mimic the natural motion of the neck, the test used the combined movements of:
Every Mobi-C tested in the lab completed 10 million movement cycles, all demonstrating low wear rates. During this testing there were:
Mobi-C was then implanted and studied in patients. The testing data and two years of patient clinical data were reviewed by the FDA as part of the Mobi-C approval process in the U.S.
ZimVie cannot predict the Mobi-C life expectancy for each patient. However, Mobi-C has been implanted over 70,000 times, in the U.S. since 2006 and in Europe since 2004.
The surgical approach and preparation are largely the same for Mobi-C and fusion surgery.
In the operating room:
Immediately after surgery:
Before artificial discs, such as Mobi-C, most often a patient would get an anterior cervical discectomy and fusion (ACDF). Both a fusion and a disc replacement surgery occur from the front of the neck and have similar operative steps. In both surgeries, the doctor removes the unhealthy disc. The empty disc space is filled with the chosen implant. The implant helps match the disc height to the levels above and below. Restoring the disc height can help remove pressure on the nerves and/or spinal cord.
Only in a fusion surgery:
Only in a Mobi-C surgery:
The cut will likely be a short incision in the front (anterior) part of the neck. The doctor normally makes the cut in a line you already have in the skin on your neck. The cut generally heals so that it is difficult to see.
You will need to keep your incision dry immediately after surgery. Some doctors allow early showering. Patients normally take baths for 1-2 weeks after surgery. Get direction from your doctor on when it is OK to start showering.
Ask your doctor when you can start driving after surgery. The timing varies from patient to patient.
It is very unlikely that the metal in the Mobi-C will set off airport security detectors. However, the Transportation Security Administration (TSA) rules state, “TSA Security Officers will need to resolve all alarms associated with metal implants.”
Typical instructions following a Mobi-C surgery include avoiding heavy lifting, repetitive bending, and prolonged or strenuous activity for a period of weeks to months depending on the post-operative process and instructions from your surgeon.
Returning to work after Mobi-C cervical disc replacement depends on your doctor's advice and your own recovery process. Most patients return to work within six weeks of surgery.
In the U.S. Mobi-C clinical trial, the return to work time was 20.9 days shorter for Mobi-C patients compared to fusion patients for two-level surgery and 7.5 days shorter for Mobi-C patients compared to fusion for one-level surgery.